Robotic process automation (RPA) is a software technology that assists in the automation of several business processes, thereby allowing increased productivity and efficiency. By automating repetitive or low-value tasks, the RPA software assists in the removal of non-value-added tasks and helps in enhancing the overall productivity. The benefits of using RPA include reduced cost of ownership, reduction in labour cost, reduction in total cost of ownership, elimination of errors and cost overruns and increase in profitability. Moreover, these benefits are not just restricted to factories; they are also applicable to healthcare centres and other businesses that require a workforce to perform routine but low value tasks.
As far as the technology is concerned, it involves the use of robots to do the manual labour or tasks. RPA is highly adaptable so that it can be used for several different applications. It is highly suitable for industries which have an annual turnover of more than $100 million. For small and medium enterprises, the benefits of using RPA include:
In case of manufacturing, the RPA strategy reduces costs as it enables automation of non-value-added tasks such as measuring production, quality control checking, reordering supplies and handling raw materials. It allows the reduction of physical and man-hours involved in performing these tasks, leading to increased productivity, thereby allowing increased profitability. In fact, for any industry where production is the focal point of the business, the introduction of RPA can help the business to achieve its objectives.
This is because it enables the reduction of errors and wastage, minimizes downtime and saves the time and effort that are required for completing tasks by human workers. For the healthcare sector, the benefits of rpa services are numerous. For one, it eliminates the tasks involved in carrying out surgical procedures, administration of anesthesia and treating patients, nurses’ tasks, underwriting, billing and insurance processing.
With the application of RPA, the healthcare organisations can enjoy the benefits of a well-oiled, automated system that reduces both labour input and manual overhead while speeding up the productivity of the organisation. This results in increased production, higher revenues and better employee relations. As a result of the automation journey of RPA, organisations have been able to eliminate or reduce labour input and increase employee productivity. Apart from this, the systems enable quick processes, optimal usage of available resources and improved customer service as well.